Wednesday, October 19, 2011

Using “The Power of Small Wins” to Reduce New Hire Employee Turnover

It’s fairly easy to grasp the concept of the power of small wins; Snowfly Incentives founder Brooks Mitchell, Ph.D. describes it as “rewarding the daily homework” in his paper New Ways To Curb Employee Tardiness, Absenteeism and Turnover by Using Employee Selection and Online Games...The simple answer is to amplify the incentive reward for every positive event for newly hired agents until they have accepted the fact that the day is usually going to be filled with negatives and frequent rejections. An “event” does not need to be a sale; it could be simply asking for the sale or some precedent activity. more

No comments: