Thursday, July 12, 2012

Changing Behavior is Hard

One of the many challenges we have in managing people is to get them to change their behaviors. Many times we ascribe their lack of doing the right thing to “laziness” or “having the wrong values” but most of the time the issue is that they do not have the right routine and reinforcement to do the right thing. As a manager, we can set them up for success but it takes time and effort. more

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